Information We Collect
- Personal information such as name, contact details, and care requirements
- Payment information processed securely through Stripe
- Device tokens used to deliver push notifications about your care
- Campaign metadata when you access our platform through marketing efforts
- Communication preferences and contact history
How We Use Your Information
- To match you with qualified caregivers
- To process payments and manage your care services
- To send you notifications about your care requests, schedule, and billing
- To improve our services and platform functionality
- To comply with legal and regulatory requirements
Information Sharing
- We share necessary information with assigned caregivers to provide services
- Payment information is processed by Stripe according to their privacy policy
- We may share information as required by law or to protect our rights
- We do not sell or rent your personal information to third parties
Data Security
- We use industry-standard security measures to protect your information
- All payment processing is handled securely through Stripe
- Access to your information is limited to authorized personnel only
- We regularly review and update our security practices
Your Rights
- You may request access to your personal information
- You may request correction of inaccurate information
- You may request deletion of your information, subject to legal requirements
- You may opt out of marketing communications at any time
Children's Privacy
X3P does not knowingly collect personal information from children under 13. When parents request childcare services, the parent provides any information about a minor and is solely responsible for that information.
Contact
For privacy-related questions or requests, please contact us at info@x3p.ai.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our platform.