Our Commitment to Safety and Trust
Your family's safety is our top priority. From background checks to 24/7 support, we take every step to ensure care you can count on.
Building Trust Through Transparency and Care
Inviting someone into your home requires trust. That's why we've made caregiver safety and client protection the foundation of everything we do—from screening to support. At X3P, every match is made with care, transparency, and continuous oversight.
Our Safety Framework
Rigorous Background Checks
Multi-layered identity verification, reference checks, and experience review.
CORI Screening
We screen for criminal history: felonies (10 years) and misdemeanors (5 years).
Ongoing Monitoring
We review caregiver performance through feedback and internal audits.
Verified Reviews
Families leave real, vetted reviews you can trust.
Personalized Matching
We match based on medical needs, language, cultural preferences, and availability.
Certified Training
Caregivers are trained in elderly care, disability support, communication, and ethics.
24/7 Human Support
Reach a real person any time for help, changes, or emergencies.
Your Personal Information Is Always Protected
Your privacy is as important as your care. X3P follows HIPAA standards and encrypts all personal data. You control what information is shared and with whom.
What Families Say About Our Safety Standards
"We felt instantly reassured. The caregiver was clearly trained and fully vetted."
Rosa K.
Boston
"The background checks and cultural matching made a huge difference for our family."
Ali N.
Cambridge
Frequently Asked Questions About Safety
Certification & Compliance
HIPAA Compliant
HIPAA Compliance BadgeMassachusetts State Health Partner
Massachusetts State Health Partner BadgeBackground Check Verified
Background Check Verified BadgeEncrypted Data Protection
Encrypted Data BadgeStill Have Questions?
Let's talk. We're here to help you navigate the care journey with confidence.